About FlareCraft Store
Who is FlareCraft Store for?
FlareCraft Store caters to automotive enthusiasts who demand premium performance parts for their vehicles. Our target customers are passionate about enhancing their Audi, BMW, and other high-performance vehicles with quality components like carbon fiber fender flares and rear wings.
What makes FlareCraft Store different?
We specialize in premium automotive enhancements with a focus on precision design and global delivery excellence. Our store combines high-quality performance parts with meticulous service that understands the needs of serious automotive enthusiasts.
Products & Quality
What types of products do you offer?
We specialize in premium automotive performance parts including carbon fiber fender flares, rear wings, and widebody kits from trusted brands like 1016 Industries and PSM Dynamic. Our products are designed to enhance both the performance and aesthetics of your vehicle.
Are your products genuine and high-quality?
Absolutely. We source only premium-grade automotive parts that meet our exacting standards. Each product undergoes careful inspection before shipping to ensure it meets the quality expectations of serious automotive enthusiasts.
Do you offer products for specific vehicle models?
Yes, we carry performance parts specifically designed for various vehicle models including Audi R8 rear wings and BMW M-series widebody flares. Our collection is curated to meet the needs of specific vehicle enhancements.
Shipping & Delivery
What shipping options do you offer?
We provide two premium shipping options:
• Standard Shipping: via DHL or FedEx – $12.95 (10-15 days after dispatch)
• Free Shipping: via EMS – FREE for orders over $50 (15-25 days after dispatch)
• Standard Shipping: via DHL or FedEx – $12.95 (10-15 days after dispatch)
• Free Shipping: via EMS – FREE for orders over $50 (15-25 days after dispatch)
How long does order processing take?
All orders require 1-2 business days for processing before dispatch. During this time, our team meticulously prepares your premium automotive parts to ensure they meet our quality standards.
Do you ship worldwide?
We ship globally to automotive enthusiasts everywhere, with the exception of some Asian countries and remote locations. Our global delivery network ensures your parts arrive with the same precision and care that went into their design.
Will I receive tracking information?
Yes, you will receive tracking information once your order has been dispatched. This allows you to monitor your premium parts throughout their journey to your door.
Why might delivery times vary?
Delivery times are estimates and may vary depending on customs processing and local delivery conditions. These factors are beyond our control but we work with premium carriers to minimize delays.
Returns & Exchanges
What is your return policy?
Your satisfaction is our priority. If you need to return any item, you have 15 days from the delivery date to initiate a return. Please contact our customer service team to arrange your return.
How do I initiate a return?
To initiate a return, please contact our customer service team at [email protected]. Our team will guide you through the return process and provide any necessary instructions.
Are there any restrictions on returns?
All returns must be initiated within 15 days of delivery and items should be in original condition. For specific return conditions, please contact our customer service team.
Payment & Security
What payment methods do you accept?
We accept all major payment methods including:
• Visa
• MasterCard
• JCB
• PayPal
• Visa
• MasterCard
• JCB
• PayPal
Is my payment information secure?
Absolutely. We use secure payment processing to ensure your financial information is protected. You can shop with confidence knowing your transaction is safe and secure.
Is there a minimum order value for free shipping?
Yes, free shipping via EMS is available for orders over $50. For orders below this amount, we offer our premium Standard Shipping option at $12.95.
Customer Service
How can I contact customer service?
You can reach our dedicated customer service team at [email protected]. We’re here to assist you with any questions about our premium automotive parts or your shopping experience.
What is your company address?
FlareCraft Store
4075 Progress Way
Des Moines, US 50309
4075 Progress Way
Des Moines, US 50309
Do you offer technical support for installation?
While we provide premium automotive parts, we recommend consulting with professional installers for proper installation. Our focus is on delivering high-quality components that meet professional standards.
Still have questions? Our customer service team is dedicated to providing the premium support experience that matches the quality of our products. Contact us at [email protected] and we’ll be happy to assist you.
